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Additional support

If you need additional support, you can:

  • Select ‘More Info’ on a benefit panel for a full description of its features.
  • Visit the FAQ section in MyELChoices.
  • For additional support, please visit the OneSource Portal or call 800 032 0874.

Darwin support

If further questions arise, please reach out to the platform host, Darwin, by calling +44 (0)203 435 7837 (available Monday-Friday from 1:00pm-9:30pm GMT+4) or emailing helpdeskEMEA@darwin.com. When contacting Darwin, please ensure you state that you work for The Estée Lauder Companies in the UAE and have your employee ID number available. Your local HR team can also assist you with further inquiries.